There are a number of products and services available to hospitals that assist them in doing business. KHSC recognizes that at times, it is beneficial for hospitals to come together in joint efforts to purchase these services. The result is a high-quality product at a lower price than can be received on the open market.

Chubb Insurance - Property Insurance Endorsement

As a KHA member, you have access to Chubb's world-class property, business income and machinery breakdown insurance; plus, member-only loss-control seminars. You can even customize your level of business insurance protection with optional coverage for emergency patient evacuation and loss or damage to your nuclear medicine facilities from radioactive contamination.

For decades, Chubb has provided specialized insurance solutions to help protect health care organizations from financial loss. With years of experience, financial stability, capacity, and unparalleled loss prevention and claim services, Chubb offers KHA members a multitude of tailored solutions:

• Up to $250 million property limit capacity with broad "all-risk" property/income perils such as water damage or change in temperature or humidity;
• Business income insurance automatically includes Ordinance or Law and Loss of Utilities;
• Machinery breakdown insurance included automatically in the property policy helps protect against mechanical breakdown, electric arcing and steam boiler explosion. This insurance helps protect most types of equipment including diagnostic, refrigeration, electrical systems, and heating and air conditioning systems;
• Health care specialized endorsements such as Emergency Patient Evacuation and Radioactive Contamination for loss or damage to the hospital nuclear medicine facility; and
• Specialized loss control seminars with topics selected by and geared toward KHA members.

Find out how Chubb can help your hospital by contacting Conrade Insurance at (888) 283-0096, another Chubb agency, or visit them online at www.chubb.com.

CSI Leasing

CSI Leasing provides exceptional knowledge into the leasing industry, with 40 years of experience and more than $1.3 billion assets on lease. As an independent firm, CSI Leasing offers a variety of information technology and medical equipment lease funding solutions.

Leasing enables a business to acquire equipment at a lower cost of money, maintaining up-to-date technology and saving dollars that would be best put towards more revenue generating operating activities. In addition, CSI Leasing offers disposal services through their wholly-owned subsidiary EPC, with facilities strategically located throughout the country, including a location in Kansas City. EPC offers a HIPAA compliant disposal and data eradication solution. EPC also maintains a zero landfill/zero export policy that guarantees your equipment is de-manufactured and recycled in the United States.

IT offerings include but are not limited to:

• PCs/laptops
• SAN and server
• MFPs and copiers

Medical equipment to include but not limited to:

• Diagnostic equipment
• Laboratory equipment

If you would like more information about how CSI Leasing or EPC can assist your hospital, please contact Johnny Kruse at (816) 977-2802 or visit them online at www.csileasing.com.

EmployeeTalk - Employee Engagement Tool

As the CEO of KHSC, I am pleased to announce we have endorsed EmployeeTalk for the next three years as our employee engagement provider to all KHA members. This will allow you to acquire EmployeeTalk and collaborate with other KHA members as we build a consistent statewide employee engagement strategy.

EmployeeTalk empowers hospitals to focus on areas of success and areas for improvement as identified through an innovative framework of ©21 Initiatives developed by EmployeeTalk after years of research. These ©21 Initiatives addressed through easy-to-administer ©Pulse Surveys will help hospitals quickly identify operational challenges, opportunities and employee suggested solutions in which to take immediate action. This simple and cost effective communication engine will help measure and improve operational performance enabling employee empowerment, commitment and accountability to your self-consulting success.

Hospitals can get started for as low as $225 for one month of unlimited surveys. Special discounts are available for extended services. For more information, contact Paul Ewing, vice president, at paul@employeetalk.us or (513) 850-3084.

Etactics Offers Patient Pay Billing Services

Etactics is leading the way to improved revenue cycle results for KHA members. KHSC endorses the Etactics solution for patient-friendly statements and related patient-payment services. Etactics and its local Kansas affiliate, Kalos, Inc., can work with hospitals to improve the receivable stream for their patient responsible accounts and balances. Many members have seen a significant increase in these balances over the past few years, especially over the past few months. Old and ineffective methods for collecting these amounts are no longer acceptable to many of the administrators and CFOs who have spoken to us. Etactics has proven solutions that can improve collections.

Recently, Etactics has announced three new services for improving the health care revenue cycle. Clients are now able to send out an electronically delivered and presented statement at a fraction of the cost of a mailed statement. They also have announced an upfront point-of-service solution. This easy-to-use and affordable solution verifies eligibility at the time of service and estimates a patient responsibility payment and acknowledgment and payment plan for that patient prior to their leaving the facility. When combined with their latest online address correction service, it is an unmatched suite of services for KHA member hospitals to improve patient payments and collections as early in the process as possible. For more information, please contact Steve Poage, KHSC at (785) 233-7436; Mark Schonberg (local Kansas affiliate of Etactics) at (800) 264-0068; Ray Dalessandro at (888) 342-0568; or visit the Etactics Web site at www.etacticsinc.com.

Language Interpretation Services

The challenge of providing quality care increases in difficulty when your patient speaks a language other than English. Over-the-phone interpreting is the most cost effective and confidential method for communicating critical care information with limited English proficiency patients in more than 150 foreign languages.

This service will bridge the language and cultural barrier for limited English proficiency patients and will help people with diverse backgrounds communicate during important health care encounters. Propio will partner with you to deliver consistent health care and ensure patient safety. Propio has been delivering on-demand interpreting at the point of care since 1998. The interpreters are internally certified and receive ongoing specialized training for the challenging and critical task of facilitating understanding in health care settings.

When you call the toll-free Propio number, you will be connected to a skilled interpreter in 30 seconds or less. There is no need to make an appointment, and you will only be billed for actual minutes used. There is no set-up charge or monthly service fees. To learn more or to begin using the service, go to http://propio-ls.com/private/khsc.asp or call Propio at (888) 528-6692. Be sure to mention KHSC when you call in order to get the discounted pricing.

Scott HR LLC - Human Resource Consulting

Scott HR LLC, a Topeka-based human resource consulting firm, is the endorsed provider of HR consulting services to Kansas hospitals. Scott HR has extensive experience working with and in health care organizations to meet the ever growing challenges of employees, performance management, legal compliance, executive-level coaching, strategic facilitations to set vision, goals, facilitate physician credentialing, HR best practices (hiring, firing, counseling, retention, onboarding, benefit management, investigations, quality improvement initiatives and much more.

Recent client projects include:

• HR audits
• Employee handbooks
• Performance appraisal systems
• Compliance review and meetings
• Investigations
• Management consulting
• Hiring process improvements
• On-boarding systems
• Project management
• Organizational charts

The Scott HR service philosophy is to build long-term relationships with clients by providing solid recommendations and business practices balanced with compliance, employee engagement and budgetary considerations. Scott HR customizes strategies to improve bottom-line dollars and employee productivity, while teaching managers how to lead and motivate staff.

Clients find value in outsourcing HR services because this frees up time for clients to focus on building the business, increasing profits and looking to the future. By partnering with HR professionals that are current on HR trends and legal complexities, your business will move to the next level in developing employees, retention and performance.

SunRx - 340b Drug Program

KHSC, along with Associated Purchasing Services, has entered into an agreement with SunRx/Medimpact to assist 340b-eligible hospitals establish and operate a 340b contract and in-house pharmacy arrangements through consulting, processes and software services. SunRx will support hospitals in evaluating, planning and implementing a 340b program for their entity.

Eligible hospitals include non-profit Critical Access Hospitals, as well as Regional Referral Centers and Sole Community Hospitals with Disproportionate Share Hospital levels above a certain threshold. Eligible hospitals must register with HRSA's Office of Pharmacy Affairs. The registration Web site is located at: http://opanet.hrsa.gov/opa/CERegister.aspx?isnew=true.

To learn more about the SunRx 340b program, please contact Steve Poage at KHSC at (785) 233-7436; or Matthew Bobo with SunRx at (210) 646-1885 or (512) 788-1371 (cell).