Cassie Crocker’s leadership as Laboratory Manager at SCK Health has been instrumental in the lab’s outstanding performance achieving four consecutive “zero deficiency” ratings from the Kansas Department of Health and Environment reflecting eight years of full compliance with all CLIA standards. Known for her hands-on approach, Crocker will work late to ensure timely lab results and mentor new staff to build their skills and confidence. Her team respects her for her technical expertise, fairness, and uplifting leadership style that fosters growth and loyalty. Praised by a KDHE inspector as a lab she’d trust for her own family, Crocker’s commitment to meticulous quality control, documentation and staff education has significantly enhanced care quality.