Janelle Gasper, Insurance/Collections Clerk, Mitchell County Hospital Health Systems, Beloit
Janelle Gasper, Insurance and Collections Clerk at Mitchell County Hospital Health Systems, has a quiet yet powerful impact on patients and staff alike. With over a decade of service, she works tirelessly behind the scenes to help patients navigate complex billing systems, insurance claims and financial challenges with empathy, clarity and expert guidance. She has supported families facing devastating diagnoses, like helping a young couple access aid during a terminal cancer journey, and guided others through difficult transitions, such as securing Medicaid for nursing home placement. Her presence brings peace and understanding during some of life’s hardest moments. Beyond patient impact, Gasper has significantly strengthened MCHHS’s financial stability by reducing bad debt and improving internal processes.